Free Shipping & Hassle-Free Returns*

Please note: due to the recent high volume of orders and strict social distancing rules we've set in place in our warehouse, orders will take longer than usual to ship out. Thank you for your patience. 

Free Shipping

Free standard shipping (in North America) on orders over $100 CAD. Orders placed with standard shipping will arrive in 3-7 business days after shipping out. For all Canadian and US orders under $100 CAD there is a $10 standard shipping charge.

We now offer $20 DHL Next Business Day Shipping for US orders under $100 CAD. For US orders over $100 CAD, we offer $10 off our DHL Next Business Day shipping! Orders with DHL shipping placed before 12 pm MST will ship out the same business day. Orders placed after 12 pm MST will ship out the next business day. DHL Next Business Day shipping orders will arrive in 1-2 business days barring any delays at Customs.

Free shipping on all international orders over $300 CAD. International orders can take 5-13 business days for delivery. Tracking will be emailed when your order is shipped. Flat rate $30 or $40 international shipping for all orders under $300 CAD, dependent on location.


We have a 30 day return policy. We are currently not offering exchanges for online purchases. If you would like to exchange an item, please place a new order with the desired item and the original item can be returned to us for refund. Prepaid return labels are only available to Canadian Customers. Returns will have a $8 fee that will be deducted from the refund to cover shipping and restocking costs.** For more information, please see our shipping FAQ:

**Calgary customers who can return the item(s) via curbside drop off at The Livery Shop will not have a fee deducted from the refund total. 

Please note: Once your order has been shipped we can no longer make changes to you address or reroute the package. Please double check your shipping address. A shipping confirmation email with tracking will be provided with all shipped orders. Please allow 1-2 business days for the tracking information to show in the system. Once the shipment has left our warehouse it is the customers responsibility to track their package to ensure proper delivery. 

International Customers: Customs and/or import duties are charged when the parcel reaches its destination country. These charges are paid by the recipient.  

For more shipping information please click here.